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3CX Licensing Facts

Many people have questions about what license they will need when buying a 3CX system. There is confusion in the market regarding what constitutes or occupies a call license.

When it comes to a 3CX license, a Call can be classified as the following:

  1. Any inbound call to an IVR, Ring Group, Queue or Extension
  2. Any outbound calls
  3. A Call between two extensions (each party is using a license during a this type of call)
  4. A Parked call
  5. A Call to a conference bridge

Find out more about HELIA and 3CX Phone System by visiting our dedicated site at www.PhonesAlberta.ca

HELIA is a 3CX Platinum Partner

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
  • The Blake Group

    The Blake Group has been using 3CX Phone System since February of 2011. We are thrilled that our 3CX Partner, Clarity Technologies Group, LLC has proven to be a company of consummate IT professionals. They have built our bridges, established our call flow, and initiated our IVR's. With 3CX and custom configurations by Clarity we are able to see each facility we have through live real-time presence. This facilitates better decision making by giving us accurate usage information through the easy to use reporting module. We couldn't be happier with the 3CX Phone System Management Console and how simple 3CX is to manage.

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