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3CX Licensing Facts

Many people have questions about what license they will need when buying a 3CX system. There is confusion in the market regarding what constitutes or occupies a call license.

When it comes to a 3CX license, a Call can be classified as the following:

  1. Any inbound call to an IVR, Ring Group, Queue or Extension
  2. Any outbound calls
  3. A Call between two extensions (each party is using a license during a this type of call)
  4. A Parked call
  5. A Call to a conference bridge

Find out more about HELIA and 3CX Phone System by visiting our dedicated site at www.PhonesAlberta.ca

HELIA is a 3CX Platinum Partner

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
  • Trenkwalder

    We are very satisfied about our new infrastructure based on 3CX Phone System. This software-based PBX for Windows has allowed us to slash the cost of acquisition, installation, maintenance and utilization of our phone system, while at the same time boosting our employees productivity, due to the fact that they are available on their extension wherever they are. The flexibility and the high level of innovation of 3CX Phone System have revealed essential to provide value added services to our customers, granting a short-term return on investment

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