3CX SupportWhat We Can Do

 

HELIA is 3CX Advanced Certified

Ports used by 3CX Phone System

The following is a complete list of ports that 3CX Phone System uses in a default installation scenario:

3CX Version 14

Protocol Port Description Forwarding Required
TCP 80 This port can be configured by the administrator. v12: The port used for the 3CX Management Console, Presence Updates for 3CX Phone V12 (and 3CX MyPhone V11), the 3CX Hotel Module, 3CX Web Reports, 3CX Wallboard – whether using Abyss or IIS. Yes – if you intend to make this available from outside your LAN
TCP 443 This port can be configured by the administrator. HTTPS Access ONLY – The port used for the 3CX Management Console, Presence Updates for 3CX Phone V12, the 3CX Hotel Module, 3CX Web Reports, 3CX Wallboard – whether using Abyss or IIS. Yes – if you intend to use 3CX Phone from outside your LAN
UDP & TCP 5060 3CX Phone System (SIP) Yes – for communication with VoIP Providers and Remote Extensions that are NOT using the 3CX Tunnel Protocol
TCP 5061 3CX Phone System (SecureSIP) Yes – for communication with remote extensions via SecureSIP
UDP & TCP 5090 3CX Tunnel Protocol Service Listener Yes – for communication with remote extensions using the 3CX Tunnel Protocol (within 3CX Phone for Windows / Android / iPhone) or using the 3CX SIP Proxy Manager
UDP 9000-9255 (default) 3CX Media Server (RTP) – WAN audio/video/t38 streams Yes
UDP 9256-9499 (default) External media transmission for 3CX WebRTC Yes - If you intend to the inbound call function via WebRTC
TCP 4516 Port used for Data communication for Wallboard Yes – if you intend to make the Wallboard functionality available from outside your LAN

3CX Version 12.5 & Earlier Ports

Protocol Port Description Forwarding Required
TCP 5000 v12.5: This port can be configured by the administrator. v12: The port used for the 3CX Management Console, Presence Updates for 3CX Phone V12 (and 3CX MyPhone V11), the 3CX Hotel Module, 3CX Web Reports, 3CX Wallboard – whether using Abyss or IIS. Yes – if you intend to make this available from outside your LAN
TCP 5001 v12.5: This port can be configured by the administrator. v12: HTTPS Access ONLY – The port used for the 3CX Management Console, Presence Updates for 3CX Phone V12, the 3CX Hotel Module, 3CX Web Reports, 3CX Wallboard – whether using Abyss or IIS. Yes – if you intend to use 3CX Phone from outside your LAN
UDP & TCP 5060 3CX Phone System (SIP) Yes – for communication with VoIP Providers and Remote Extensions that are NOT using the 3CX Tunnel Protocol
TCP 5061 3CX Phone System (SecureSIP) Yes – for communication with remote extensions via SecureSIP
UDP & TCP 5062 v12.5: 3CX WebRTC. Note: This port should only be used for 3CX WebRTC. If you have other services running on this port, you then need to change the port in the 3CX Management Console > "WebRTC Gateway" > "Gateway Port" entry field. For this change to take effect, a restart of the web server is required. No
UDP & TCP 5080, 5081, etc Listener for the 3CX Tunnel Protocol for bridge connections. Each tunneled bridge connection binds to a port number incrementally. This is a local port used for inter-process communication (not for the connection between the phone systems) No
UDP & TCP 5090 3CX Tunnel Protocol Service Listener Yes – for communication with remote extensions using the 3CX Tunnel Protocol (within 3CX Phone for Windows / Android / iPhone) or using the 3CX SIP Proxy Manager
UDP 5100 3CX Fax Receiver Service (SIP) No
TCP 5480 3CX Phone System Database Server (PostgreSQL) No – connections to the Database Engine from outside the 3CX Phone System machine should not be allowed
TCP 5482 3CX Phone System Inter-Process communications No
TCP 5484 3CX IVR Service (vXML) No
TCP 5485 3CX Configuration Service No
UDP 7000-7499 (default) 3CX Media Server (RTP) – LAN audio/video/t38 streams No
UDP 7500-7599 (default) v12.5: Local Port for media communication 3CX WebRTC No
UDP 9000-9049 (default) 3CX Media Server (RTP) – WAN audio/video/t38 streams Yes
UDP 9100-9199 (default) v12.5: External media transmission for 3CX WebRTC Yes
UDP 40000 3CX Parking Orbit Service (SIP) No
UDP 40010-40138 3CX Parking Orbit Service (RTP) No
UDP 40300 3CX Conference Room Service (SIP) No
UDP 40310-40438 3CX Conference Room Service (RTP) No
UDP 40600 3CX IVR Service (SIP) No
UDP 40610-40866 3CX IVR Service (RTP) No
TCP 4516 Port used for Data communication for Wallboard Yes – if you intend to make the Wallboard functionality available from outside your LAN
TCP 4515 Port used for Data communication for MyPhone Yes – if you intend to make the MyPhone functionality available from outside your LAN
HELIA is a 3CX Platinum Partner

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
  • City Trade Logo

    For us it was very important to be able to be connected with our remote offices and warehouses. Thanks to 3CX, it became possible! Now our company operates as a unified mechanism!

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54

Its Quick and Easy to Get Started

Elevate Your Capabilities with Unified Communications from 3CX.

Get Started